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Autocandia.com Terms and Conditions

1. MINIMUM RENTAL PERIOD:
The minimum rental period is 3 days.

2. PRICE CALCULATION:
The basic rate is calculated in units of 24 hours, with a margin of 4 hours (Exceptions: Athens and Thessaloniki: 90 minutes) taken into consideration for the return of the vehicle. The rate for one day will be charged for return beyond this time.

3. METHOD OF PAYMENT:
Payment is made via a secure website using either Visa or MasterCard and in co-operation with Eurobank-Greece, which will also validate your credit card details. Autocandia will verify your booking details and arrange for the due amount to be charged to your credit card. By missing or false booking information the transaction will be deactivated and you will receive an e-mail notification.

4. CANCELLATION:
In case of customer cancellation one month before arrival, 100% of amount already paid will be refunded; up to 2 weeks before arrival, 50% and less than 2 weeks before arrival there will be no refund.

5. CATEGORY OF CAR:
We guarantee the delivery of a rental car within the chosen category. We do not accept reservations for a particular make of car and reserve the right to change the category in exceptional cases.

6. INCLUSIVE: Rates include the following:
   a. unlimited kilometres

   b. taxes

   c. Cars in all categories carry an excess of 400 Euro for damages incurred by self-caused accidents. Cars in E category carry an excess of 800 Euro.

   d. third party liability including insurance for occupants.
      i. Death or 3rd party injury
      ii. 3rd party material damages
      iii. Fire damage

   e. theft, and damage caused by theft and vandalism (as long as the renter presents a police report). *Cases of gross negligence on the part of the renter, which lead to theft, damage and vandalism, (e.g. leaving key in the car) prohibit the provision of a substitute vehicle and the refund of original rental charges, and are not covered by insurance.
Sums insured are determined by Greek/European regulations.

   f. 24-hour breakdown service. Substitution of the vehicle within 48 hours in case of accident or breakdown. Accidents and collisions are to be reported within 24 hours.

   g. additional driver

   h. road map

7. ADDITIONAL SERVICES - on request:
   a. Tyre and Chassis Insurance at a cost of 3.69 € per day

   b. Child Seat 3 € per day, payable on delivery of the vehicle.

8. DELIVERIES AND COLLECTIONS:
TO OUR STATIONS ON CORFU:

i. Free delivery / collection between 07:00 and 22:00 hrs at the airport or CarRentalGreece town station. Between 22:00 and 07:00 hrs a supplement of 25 € will be charged, which is to be paid directly to CarRentalGreece locally.
ii. Deliveries to or collections from hotels and other places are only possible between 08:30 and 20:00 hrs. A supplement of 22,14 € per journey will be raised, which is to be paid directly to CarRentalGreece locally.

TO ALL STATIONS ON CRETE / RHODES / HALKIDIKI:

   i. Free delivery / collection between 07:00 and 22:00 hrs at the airports, ports and towns with Autocandia stations. Between 22:00 and 07:00 hrs a supplement of 25 € will be charged, which is to be paid directly to Autocandia locally.
   ii. Free delivery / collection between 08:30 and 20:00 hrs to / from all hotels and towns within 20 km from the next Autocandia station.
   iii. Deliveries to or collections from hotels and places within 20 – 50 km from the nearest Autocandia station are only possible between 08:30 and 20:00 hrs. A supplement of 20 € per journey will be raised, which is to be paid directly to Autocandia locally.
   iv. Deliveries to or collections from hotels and places within 50 – 100 km from the nearest Autocandia station are only possible between 08:30 and 20:00 hrs. A supplement of 30 € per journey will be raised, which is to be paid directly to Autocandia locally.
   v. . Deliveries to or collections from hotels and places, which are more than 100 km from the nearest Autocandia station, are only possible on request and with extra charge. Please contact us per email under: online@autocandia.com for further information regarding delivery and extra charges.

TO OUR STATIONS IN ATHENS AND THESSALONIKI:

   i. Free delivery /collection between 07:00 and 22:00 hrs at the airports and Autocandia stations. Between 22:00 and 07:00 hrs a supplement of 25€ will be charged, which is to be paid directly to Autocandia locally.
   ii. Delivery / collection to / from hotels or other places (except airports and Autocandia stations) is only possible on request and at extra charge. Please contact us at online@autocandia.com for further information about delivery / collection possibilities and supplements.

MEETING POINT FOR TAKEOVER/RETURN OF RENTAL CAR:

Airport Heraklion:

Upon arrival at the airport please report to our desk Nr. 26, which is located outside the arrival hall.

Airport Athens:

After arrival at Athens airport please go to Exit B5.
Next to the exit B5 you will find the bus park P4. Here you will find our Autocandia shuttle bus (every 10 – 15 minutes), which will bring you to our station (ca. 7km from the airport, driving time approx. 7 minutes).

Airport Thessaloniki:

After arrival at Thessaloniki airport please make your way to departure area B (there is a lift for your convenience).
At the car park opposite you will find our Autocandia shuttle bus, which will bring you to our station, ca. 2km outside the airport.

Airport Corfu:

After arrival at Corfu airport please make your way to the bus stop which is located 10 m right of the arrivals area.
Here you will find our Autocandia shuttle bus (every 15 minutes), which will bring you to our station, ca. 150 m outside the airport.

All other airports and ports:

You will be met at the exit of the safety area by a representative with a sign bearing your name.

Deliveries to hotels:

At the reception

9. EXTRA COSTS:
   a. If the wrong grade of petrol is filled, the renter will be required to pay for repairs caused by his/her negligence. The sum already paid for a full tank of petrol is not transferable to a substitute vehicle.

   b. By loss of the key or remote control, the renter will be required to pay for a replacement. Price is dependant on dealer and make of car.

   c. Damage to rims or soft tops and cigarette burns inside the car are not covered by the insurance. Any such damages are to be reported on the signed incidence form when handing back the car. A charge will be raised accordingly.

10. PETROL:
   STATIONS ON CRETE:

Petrol costs will be paid by the renter. Cars will be delivered with a full tank and are to be returned empty. The cost for the full tank of petrol is to be paid by the client on delivery of the car.

TYPE Full Tank (Euro)
MATIZ  € 60
TOYOTA AYGO  € 60
FIAT PANDA  € 60
PEUGEOT 206  € 86
CITROEN C3  € 81
GRANDE PUNTO  € 77
FIAT PUNTO AUTO EVO  € 77
SUZUKI JIMNY  € 70
SUZUKI GRAND VITARA  € 86
CITROEN PICASSO  € 104
FIAT DOBLO  € 104
FIAT SCUDO  € 138
TOYOTA AURIS  € 95
JEEP COMPASS  € 88
OCTAVIA  € 104

The mentioned prices are dependent on the current daily petrol prices in Greece and are therefore subject to fluctuation.

   STATIONS OUTSIDE OF CRETE:

On delivery of the rental car the level of petrol in the tank will be recorded in the contract. The rental car is to be returned with the same level. If the amount of petrol is insufficient on handover, the difference will be estimated and is to be paid on the spot.

11. MINIMUM AGE OF DRIVER / VALID DRIVING LICENCE:
For drivers of category A & B cars, the minimum age requirement is 21 years and for all other categories, 23 years. He/she must have held a valid driving licence for at least 12 months.

We accept all valid driving licences issued by EU authorities. Driving licences of Non-EU-countries will only be accepted in combination with an International Driving Licence.

12. TRAFFIC VIOLATIONS:
Administrative sanctions resulting from traffic violations incurred during the rental period are at the expense of the renter.

13. TERRITORIAL USE OF A RENTAL CAR:
The use of a rental car is without exception only allowed within the state territory of Greece. It is not permitted to take the car out of Greece. By car rental on one of the Greek islands it is generally only permitted to drive the car on the same island. The car may not leave the island. It is not allowed to take rental cars from the mainland to the islands.

14. CAUTION:
At all stations a deposit of 400 Euro in cash or a credit card transaction receipt is necessary.